Kumar Bahukhandi
Sonam Tri[pathi -Photo credit CG /PR
In Short
*Technology Bridging Miles of Distance—A Human Example of Digital Chhattisgarh
*While Living in Bhubaneswar, Sonam Tripathi Receives her Late Father’s Digital Death Certificate from Bilaspur
*Chhattisgarh’s Digital System Makes Difficult Tasks Easier
Raipur: The Digital India Campaign and the Chhattisgarh Government’s e-services have not only simplified the lives of ordinary citizens but also ensured significant savings in time, effort, and resources. Sonam Tripathi, a resident of Bhubaneswar, is a living example of Chhattisgarh’s swift digital services .
With the help of digital services, Sonam obtained her late father’s digital death certificate and transferred her ailing mother’s bank account to Bhubaneswar without any hassle.
Sonam Tripathi, who is settled in Bhubaneswar after marriage, had her parents living in Bilaspur. After her father’s death, the Bilaspur Municipal Corporation issued the death certificate. But when her mother’s health deteriorated and she had to move to Bhubaneswar, a new challenge emerged: transferring her mother’s bank account.
The bank requested a digital death certificate for her father, which Sonam Tripathi was previously unaware of, delaying the process for some time. This document requirement left the family in a quandary.
The Internet and Digital Chhattisgarh Found Help
Soam Tripathi began searching for a solution and, using the internet, obtained the contact number of the Chhattisgarh Birth and Death Registration Office. From Bhubaneswar, she contacted the relevant employee. The office staff provided clear and straightforward information about the required documents, the online process, and the steps to obtain the certificate.
Thanks to the digital system, her father’s digital death certificate was available online within a few days, and all bank formalities were completed promptly.
Digital Services Save Time, Eliminate Hassles — Sonam Tripathi
Sonam says that if was aware of the digital process earlier, her work would have been completed much before . She says that such documents should be processed in time to avoid obstacles in banking, government assistance, property, pension, and other matters. She also completed the online process from Bhubaneswar and received the certificate within a few days.
Her experience illustrates how access to information, the use of technology, and the digitisation of government services simplify and expedite even seemingly complex tasks.
Digital Chhattisgarh: Government services now at every citizen’s fingertip
In the past few years, digitisation of birth and death registration, grievance redressal, certificate availability, and various services in Chhattisgarh has significantly reduced the hassles of the common man. From Bilaspur to Bastar, everyone is able to access certificates, application status, and other services from the comfort of their homes. This not only saves time and energy, but also makes the processes transparent and reliable.
Sonam Tripathi’s story is an inspiration for citizens who are often overwhelmed by the difficulties of traditional processes. This example demonstrates that with timely information, collaborative governance, and modern digital services, any important task can be accomplished quickly and easily.
This example of Digital Chhattisgarh not only underscores the success of the state’s digital transformation, but also illustrates how the Digital India campaign is bringing real change to the lives of ordinary citizens.
Chhattisgarh’s digital services are now transforming the lives of ordinary citizens. While living in Bhubaneswar, Sonam Tripathi received her late father’s digital death certificate from Bilaspur and completed her mother’s bank account transfer without any hassle—a testament to the transparency, reliability, and efficiency of our e-governance system.
The goal of “Digital Chhattisgarh” is to ensure that every citizen has access to government services at home, in a single click, quickly, and simply. Sonam ‘s experience underscores the success of the Digital India campaign and the state government’s citizen-centric approach. – Chief Minister Vishnu Deo Sai
