Kumar Bahukhandi
Ripur :The Chhattisgarh government led by Chief Minister Vishnu Deo Sai has implemented another important reform to bring speed and transparency in government functioning. 13 services of major departments of the state have been brought under the Public Service Guarantee Act, so that citizens and businessmen get timely services. These departments include Chhattisgarh Environment Protection Board, CECB, Commerce and Industry, Legal Metrology, Town and Country Investment and Water Resources Department. This step will ensure that the process of approval and permission will be completed within the stipulated time frame, which will promote transparency, efficiency and ease of doing business.
Under the new system, it will be mandatory to follow the prescribed timelines for these 13 services. If a department fails to provide the service on time, the accountability of the concerned officials will be fixed. This system will not only speed up government functioning but will also strengthen the trust in the government among citizens and businessmen.
Chief Minister Shri Vishnu Deo Sai has said that the goal of our government is that every citizen and businessman in Chhattisgarh should get government services in a fast and transparent manner. The inclusion of 13 important services under the Public Service Guarantee Act is a big step in this direction. This reform will not only ensure accountability but will also give new impetus to investment and development in the state.
Which services will get the benefit
This new system includes services like environmental clearance, industrial license, measurement certification, town planning approval and water resources related permissions. Earlier, businessmen and common citizens had to face trouble due to delay in these services. Now with the fixed timeline, it will be ensured that the applications are disposed of as soon as possible.
Nanhu Agarwal, a young businessman of Raipur Avanti Bai Chowk, praised this move and said, earlier we had to wait for months for approval, but now with the time limit being fixed, our business will get momentum. This is a great relief for businessmen.
This system brought under the Public Service Guarantee Act will promote accountability in government work. This will not only facilitate administrative processes, but will also make Chhattisgarh more attractive for investment. This step will be especially beneficial for small and medium enterprises, which depend on timely services.
This reform of the Chhattisgarh government is another milestone in the direction of digitalisation and administrative reforms. The government plans to bring more services under the purview of this Act in the future, so that development in every sector in the state gets momentum. With this initiative, Chhattisgarh will definitely play its strong role in the creation of a new India.
